Shangri-La Toronto
Shangri-La Toronto is one of the tallest buildings in Toronto and the first full-service hotel in the North American hotel market to adopt cloud communications. The hotel has 202 guest rooms and suites, equipped with more than 600 IP telephones. Through technological innovation, OneBox has replaced hardware with software and deployed the PBX on the cloud, transforming the traditional hotel equipment room model. ➢ Cloud deployment + SaaS subscription, with cloud + local (active-standby mode). In case of network failure on the cloud, the system automatically switches to the local backup server within 5 minutes. ➢ Retained the existing cabling and replaced all old JinShan IP phones with new screen-equipped IP phones. ➢ The OneBox system has effectively helped the hotel reduce operating costs by 30%.
Their original questions
1、Bulky equipment with short lifecycle 2、High investment, low profit 3、Security risks, susceptible to eavesdropping 4、Lax management 5、Low integration, time-consuming 6、Limited service coverage
Adopt the OneBox solution:
What results has it brought?
Unified Hardware and Software, Smartly Initiating the Future
Hardware functions are software‑defined, the system core is fully upgraded, with seamless integration of AI capabilities, putting intelligent experiences within easy reach.
Access the Cloud, Enjoy Service at Will.
After-sales on-site service has been fully cloud-enabled, enabling remote response and instant resolution, elevating service efficiency and convenience to a new level.
Low-carbon symbiosis, green progress.
Pure software-based green design reduces both energy consumption and resource usage, safeguarding a sustainable future through technological innovation.
Integrated Integration, Elevated Efficiency.
The system is deeply integrated to break down information silos, enabling smoother collaboration and a manifold increase in overall efficiency.
Reduce costs by 30 percent and reshape value.
Overall costs directly reduced by 30%. Lightweight investment drives high-value returns and unlocks greater growth potential.
