Chongqing Overseas Chinese Town Hotel is situated in a large-scale cultural and tourism complex, integrating accommodation, entertainment and commerce. It imposes extremely high requirements on the stability, flexibility and multi-format adaptability of the communication system. By adopting the OneBox communication system, the hotel has quickly built an efficient and reliable digital communication infrastructure. ➢ The hotel adopts an all-IP communication deployment. Only one blade server is deployed in the local equipment room to host the OneBox communication system, while IP phones are used in both guest rooms and office areas. The call center department utilizes the OneAttn PC-based operator console. ➢ Interconnected with carriers via IMS, enabling flexible management of multiple lines to meet peak call traffic demands during holidays and festivals.
1、Bulky equipment with short lifecycle 2、High investment, low profit 3、Security risks, susceptible to eavesdropping 4、Lax management 5、Low integration, time-consuming 6、Limited service coverage
Hardware functions are software‑defined, the system core is fully upgraded, with seamless integration of AI capabilities, putting intelligent experiences within easy reach.
After-sales on-site service has been fully cloud-enabled, enabling remote response and instant resolution, elevating service efficiency and convenience to a new level.
Pure software-based green design reduces both energy consumption and resource usage, safeguarding a sustainable future through technological innovation.
The system is deeply integrated to break down information silos, enabling smoother collaboration and a manifold increase in overall efficiency.
Overall costs directly reduced by 30%. Lightweight investment drives high-value returns and unlocks greater growth potential.
Follow Onebox Into A Brand-New Era Of Hotel Operations And Cloud Communications!